The problem I found
Intern management at Glowlogix was fully manual — no visibility, no tracking, no defined
process. Each team lead onboarded interns differently. There was no accountability
structure,
no progress tracking, and no way to know at a glance how any given batch was performing.
Nobody raised this as a problem — they had just normalized the chaos. I noticed it by
watching how team leads spent their time and where the friction was.
Engineering approach
Started with observation, not code. Shadowed team leads across multiple intern batches.
Mapped every manual step — every email, every spreadsheet, every verbal instruction
that should have been systematic.
Wrote SOPs before touching any design or code. Then built a full proposal
— PPT + supporting documentation — and presented it to management. Code came only
after formal approval. This is how you build things people actually adopt.
What was built & impact
Custom intern management dashboard: structured onboarding flow, task tracking per
intern,
batch-level visibility, clear accountability per team lead. New interns had direction
from day one. Team leads had a shared system instead of individual workarounds.
Management approved it. The team adopted it. It's still in use. And it was built
entirely because I decided it needed to exist.